SWOT Analysis

The SWOT analysis uses the concept of stakeholders.  Each component of the SWOT is examined through the following three perspectives:

  • The Partnership/Libraries
  • The Users/Patrons
  • The Infrastructure/IT



The Partnership value add

  • Cost savings

  • Collective collection

  • Shared mission (peer institutions)

Fulfills User need effectively

  • Fast turnaround

  • Ease of use

  • Unmediated requesting and availability

Established Infrastructure

  • Efficient workflows in place

  • Book sharing services well established and affordable

  • Basic policies defined (loan periods, collections shared, etc.)



The Partnership’s decentralized nature

  • No central governance
  • No enforcement mechanism
  • Decentralized work (collections group, BD operations, policy, systems team) which might not be in harmony or redundant conversations. 

Dated User Interface and changing User Needs

  • User interface lacks functionality of modern web research tools
  • Users moving from print to digital resources
  • Users not preferencing BorrowDirect as destination for research

Infrastructure outdated and not being adequately developed

  • Reliant on old standands/technology (z39.50 in particular)
  • Lack of integration into local platforms and eResource platforms
  • Lack of development to meet future needs



Collective collecting and associated cost savings could make the Partnership the library of record

  • Shared collecting expands access to the world of knowledge
  • More collaborative projects like shared subject specialists, collection analysis, and eResource licensing

Increased access to the world of knowledge

  • Better discovery systems through closer cooperation of  libraries and IT
  • Access to Partner libraries for research
  • Larger community of scholars

Shared infrastructure and IT support reduces cost and dependence on vendors

  • Combined index of Partnership holdings improves discovery and drives collection analysis
  • In-person borrowing infrastructure to improve user access and ease of processing
  • Ability to deliver eResources and adapt to changing research and collaboration needs of libraries and users



The Partnership is tenuous

  • Digital content is undermining the historic book sharing focus of BorrowDirect
  • Libraries are forming other relationships and platforms (2CUL, RapidILL, etc.)

Researchers moving to better, one-stop interfaces and eResource platforms

  • BD seen as book request system
  • Search interface is clunky

Vendor and platform unreliable

  • Vendor has history of not meeting release deadlines
  • Product not being robustly developed to meet future needs
  • Vendor lacks resources and talent to develop next generation system